ArcGIS Online Pricing

ArcGIS Online subscriptions match the way your team works. User types, the building blocks of ArcGIS Online subscriptions, allow you to match team members with the capabilities and apps they need to complete their work. 

Every subscription requires at least one foundational user type to activate and administer ArcGIS Online or ArcGIS Enterprise. The Creator user type and the GIS Professional user type are the primary foundational user types.

Start with a Creator user type – Required

Creators can administer. Every subscription requires at least one administrator to activate the subscription as well as manage members and content. If you want to administer and use ArcGIS Pro, you can purchase the ArcGIS Professional user type instead.

Additional user types

Once you select a Creator or GIS Professional user type to administer your subscription, you can include a variety of task-specific user types.

Frequently asked questions

Can I add more user types at any time? Or do I need to decide right now?

ArcGIS Online subscriptions have the flexibility to grow with you. Add more user types at any time.

What are typical job titles of each user type?

Creators are typically GIS specialists, asset managers, or data journalists.

Viewers are typically executive officers, managers, or sales/territory managers.

Editors are typically data entry clerks, GIS technicians, or data quality engineers.

Mobile Workers are typically field technicians, maintenance foremen, or volunteers.

GIS Professionals are typically GIS analyst/managers, GeoDevelopers, or cartographers.

Can I add apps to user types?

Yes, app bundles and premium apps can be added to certain user types. You can explore add-on apps in the Esri Store.

What is an example subscription?

A commercial organisation has 20 Creators who visualise and analyse data to identify site locations, define sales territories, and assess store performance. 300 Editors add competitive pricing information, update sales maps, and gather customer information. 2,000 Viewers explore this information in maps and apps, including the sales team and executives.

A local government has 6 Creators who make maps and apps for internal projects such as inspections and community awareness of situations like traffic or weather. 30 Mobile Workers, such as maintenance people, use the apps made by the Creators to complete inspections, update road conditions, and access project information. 5 Viewers access dashboards showcasing city information and project statuses.