GIS-as-a-Service

Through our GIS as a Service (GaaS) offering, we will take on the responsibility for the strategic management, day-to-day operations and ongoing support activity for your GIS environment, leaving you to concentrate on the core business needs of your own organisation.

The Challenge of Managing

GIS is Special.  It's design, development, implementation and on-going support & maintenance requires a level of knowledge and expertise that goes beyond that required to support the standard office IT environment. 

As the role of GIS becomes more and more pervasive, accessible and easier to use, this has now challenged standard organisational IT resources to be able to provide and support the underlying infrastructure that GIS requires.

Addressing this Challenge

At Esri Ireland we are working with our customers to address this challenge. 

Our GIS-as-a-Service offering provides value to customers who, due to scale and resource capacity, can no longer manage the day-to-day running of their GIS applications. 

And to those customers who simply don’t want to take on the time, effort and cost overhead in internally managing infrastructure, skills, capability and other location-based resources required to truly embed GIS within and across their enterprise. 

Image by Bethany Drouin from Pixabay

Infrastructure Management

To support you with your Digital Transformation Programmes, we will manage your GIS Infrastructure where security, reliability and scalability are all taken care of by our managed services team.

We provide:

Incident Management​
We act as your help desk, responding to and resolving issues​

Proactive Monitoring​
Monitoring to prevent issues​

Platform Management​
Future-proofing & environment tuning​

Service Request Fulfilment

Through our GIS as a Service team, we can resource the operational activities of the GIS function within your organisation or business.  This includes the provison of specialist geospatial skills, data and content creation & management, GIS analysis, application management and provision of resources.

All activities are managed and resourced through a formalised service request service that will scgedule and fulfill requests for anyday-to-day operational requests, new user requests, and services, apps & dashboards requests.

Enterprise Management

We provide the geospatial, leadership, management and advocacy, ensuring the highest return on your investment. This enables all departments across your business to derive value. We help with GIS strategy and visioning on geospatial enablement across your organisation.

Engagement Management
Your dedicated Customer Success Manager will work with you to “light up” your enterprise. We will govern your service and identify solutions to meet your business processes.  Working with you, we will help to unlock GIS’ business value by driving adoption and uptake of GIS applications and services.

Technical Design Advice
Your dedicated Solution Architect will provide a technical roadmap. We can design and plan how new capabilities and features can be exploited to meet your business requirements.  We will work with your 3rd party suppliers to integrate your GIS in a way that will extend the reach of your key business systems by including approrpiate geospatial capability and functionality.

  • Optimum Operations

    Work alongside or be your infrastructure provider, freeing up time and resources. Support your GIS applications environment to ensure it’s operating at optimum level.

  • Monitor & Maintain

    Securely provision, monitor, support and maintain your underlying ICT & GIS infrastructure that underpins your GIS whether it is in the cloud or on-premise.

  • Informed Decisions

    Ensure you are utilising real-time monitoring, metrics analysis, custom dashboards, actionable reports and management level summaries to inform better decision-making.

  • Innovate on Strategy

    Advise on GIS Strategy with clear return on investment outcomes. Demonstrate benefits, value and best practice so you can future proof your and maximise your investment in GIS.

  • Resources & Flexibility

    By providing a skilled team of GIS experts to help execute your strategy we will afford you greater flexibility in terms of capacity and resources for better contingency planning.

  • Long Term Reassurance

    Give you reassurance that your whole GIS environment is in good working order and optimised for best performance, ensuring the well-being of your GIS over the long term.

  • Light Up Your Enterprise

    As a virtual & trusted member of your team, we will help you advocate the value of location intelligent solutions across every department and business unit in your organisation. 

  • Focus on What Matters

    Our GIS-as-a-Service will provide you with reassurance and peace of mind, so you can focus on deriving real business benefits from your investment in GIS.

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