1/09/2025 | Utilities
Northern Ireland Electricity Networks
Automating a critical health & safety process
Northern Ireland Electricity Networks (NIE Networks) has fully automated a critical health and safety process with ArcGIS, reducing the time required to respond to customers from up to ten days to under an hour. The organisation has made significant internal efficiency gains and reduced paper usage by 96,000 sheets per year, putting it on track to achieve return on its investment within 18 months.
Previous
Next
The number one priority in NIE Networks is to improve safety around the electricity network—and that’s why the new ArcGIS mark-up solution is so important.
Emily Boyd,
Team Lead, GIS Technician (east region), NIE Networks
We provide mark-ups as a free service, so it’s critical for us to be able to do this in a timely and efficient manner.
Paul Simpson,
Team Lead, GIS Technician (north region), NIE Networks
An ArcGIS dashboard showing the status of mark-up map requests
An ArcGIS dashboard showing the status of mark-up map requests