Advantage Program

Apply your learning and services credits to address the needs of your organization

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Learning and Services Credits

Learning and Services Credits are intended to provide a means for the customer’s organization to execute activities defined in the Work Plan. These activities may include focused consulting services, training, managed cloud services, and premium support services to address specific objectives. An associated Learning and Services Credit value is assigned to each activity, per the table below:

ActivityQuantityLearning and Services Credit Value   
Public Instructor Led training class delivered virtuallyOne student for 1 day2 Credits
Private Instructor Led training class delivered virtually1 to 6 students for 1 dayAs quoted
Private Instructor Led training class delivered virtually7 to 12 students for 1 dayAs quoted
Private training class at a client site1 to 6 students for 1 dayAs quoted
Private training class at a client site7 to 12 students for 1 dayAs quoted
One2One Informal Knowledge transfer delivered virtually Limited to 3 students for 1 dayAs quoted
One2One Informal Knowledge transfer delivered at your premisesLimited to 3 students for 1 dayAs quoted

Bitesize (6 x 1hr (Learning support)

1 person

As quoted

Portable Solution – Laptops with the software installed to support onsite delivery – 1-6 laptops

6 laptops*

As quoted

Portable Solution – Laptops with the software installed to support onsite delivery – 7-12 laptops7 to 12 laptopsAs quoted
Esri Academy LMS Integration subscriptionAnnual subscriptionAs quoted
Esri e-Learning content (SCORM format)Annual licenseAs quoted
Learning Needs AnalysisAs quotedAs quoted
*Trainer ExpensesAs quotedAs quoted
**Laptop Courier Fees will apply in additionAs quotedAs quoted

*These credit values are only available to Esri Ireland customers. Customer may direct Esri Ireland to use Learning and Services Credits for travel and per diem expenses, or customer may issue a separate purchase order and Esri Ireland will provide a separate invoice for travel and per diem expenses.

**Laptop courier fees will be as quoted.

ActivityQuantityLearning and Services Credit Value   

Business or technical consulting*

1 Day

4 Credits

Esri firm-fixed price services

As quoted

As quoted

Related Esri travel and per diem expenses

As quoted

As quoted

 

*Any project-related activities requiring Esri Project Services support will be scoped, budgeted, and scheduled outside of the Advantage Program

Activity
QuantityLearning and Services Credit Value   

Premium support annual subscription

2 authorised callers, unlimited incidents

As quoted

Additional authorized caller for a premium support annual subscription**

1 authorised caller

As quoted

Premium support special event – one month

2 authorised callers, unlimited incidents

As quoted

Additional authorized caller for premium support special event – one month

1 authorised caller

As quoted

Premium support special event – three months

2 authorised callers, unlimited incidents

As quoted

Additional authorized caller for premium support special event – three months

1 authorised caller

As quoted

 

**Requires that the customer purchase the Annual Premium Support Services subscription 

ActivityQuantityLearning and Services Credit Value   

Esri Managed Cloud Services

As quoted

As quoted

AGOL Managed Service

As quoted

As quoted

ActivityQuantityLearning and Services Credit Value   
Esri Technical Certification exam voucher1 voucher0.5

Activity

Special Invitation Advantage Program Update Spring Session

Special Invitation Advantage Program Update Summer Session

Special Invitation Advantage Program Update Autumn Session

Special Invitation Advantage Program Update Winter Session

  • Purchase of Additional Learning and Services Credits

    Advantage Program customers may purchase, for an added cost, extra Learning and Services Credits in blocks of 60 credits. When supplementary Learning and Services Credits are purchased, Esri Ireland recommends that additional Esri Advisor hours are also added.

  • Learning and Services Credit Expiration

    Unused Learning and Services Credits expire 24 months from purchase, or 1 month after the Advantage Program subscription ends, whichever occurs first. If the Advantage Program agreement ends (excluding default), unused credits expire in 1 month, and Esri Advisor services will not be available.

  • Monthly Reporting

    Esri Ireland will provide a monthly report outlining usage of Advantage Program Learning and Services Credits to the customer’s selected point of contact.

  • Current on Maintenance

    Each Advantage Program customer is required to remain current on standard maintenance fees during the term of the Advantage Program agreement.

  • Authorisation of Learning and Services Credit Use

    Customers contact their Esri Advisor to consume Learning and Services Credits. Esri Ireland provides customers with a Learning and Services Credit estimate to confirm credit use. Customers authorise the use of credits and work may commence.

  • Travel and Per Diem

    Customer may direct Esri Ireland to use Learning and Services Credits for travel and per diem expenses, or customer may issue a separate purchase order and Esri Ireland will provide a separate invoice for travel and per diem expenses.

  • When Allocated Credits are Consumed

    Esri Ireland notifies customers if all allocated Learning and Services Credits will be consumed prior to completion of the requested work. Customers may use additional available credits, procure additional credits, or request Esri Ireland to stop work once all credits are consumed.

  • Review of Proposed Activities

    Any activities proposed under the Advantage Program will be subject to review and approval by Esri Ireland's Advantage Program Team to ensure alignment with the intent of the program.

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  • Technology Webinars

    Customers have access to exclusive Esri UK & Esri Ireland webinars. Learn how Esri technology and associated services provides an immediate impact on business practices. 

  • Subscription Renewals

    The Advantage Program is a subscription-based program that renews on an annual basis. Customers may subscribe for multiple years. The Esri Ireland Account Manager will provide guidance on ordering instructions should a lapse in subscription renewal occur.

  • What a Subscription Does Not Cover

    The Advantage Program is not designed to provide project deliverables. The program provides general technical advisory and consulting services support only, and any project-related activities will be defined, priced, and scheduled separately.
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To subscribe to the program email us

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