Solving for humans in crisis has been a recent rallying point in the health and human services professions. Issues such as homelessness, the opioid epidemic, health equity, racial inequities and food insecurity have increased the public's awareness. People are stepping forward and looking for immediate ways to address these challenges. This call to action has been heightened during the COVID-19 pandemic. Place-based workflows enable organisations to respond to these priorities in crisis mode. GIS provides the framework to respond—organise data geographically, receive real-time updates, communicate information to stakeholders, deploy tactics and allocate resources where necessary and keep decision-makers and the community informed.