Customer Success Awards

Making a Difference

Taking a geographic approach, our customers address some of the most significant challenges on the planet – from climate change, to food production, to humanitarian relief, to business growth to making cities safer and better places to live.

Making a Difference

Our Customers are the Difference they Make

Through the application of GIS and its capabilities, our customers see the patterns, connections and relationships that others may not.  It is these patterns, connections and relationships that are enabling our customers to make a difference for their organisations, their employees, their stakholders and society at large.

Our Customer Success Awards recognise the difference our customers make.

Customer Success Awards

Upcoming Awards Ceremony

Date: April 10, 2025

Time: 20:00 to 22:30

Location: The College Green Hotel Dublin

The awards ceremony will welcome 170 guests where together we will recognise and celebrate the great work our customers are doing through the application of location, place, and geography. 

Our annual customer success awards acknowledge our customer's creativity and innovation in nine separate award categories as detailed below.

This celebration of success will be held at the College Green Hotel in Dublin and is by invitation only. 

Watch the Event Night Highlights from last year's Customer Success Awards.

Award Categories

The ArcGIS platform provides our customers with a range of geospatial capability from mapping & real-time visualisation to spatial analysis and data science. This years awards will recognise the work our customers do across six main categories.

Customer Success Awards

Stand Out Successes in Previous Years

The following is a list of customers whose work with location, place and geography has been recognised as being Stand Out in their category, and whose work continues to deliver value for today.

Explore our Customer Success Awards 2023 - Storymap to discover how the Shortlisted organisations demonstrated outstanding use of ArcGIS technology to address challenges and improve business workflows.

  • Customer Success Awards 2023
    • Dublin Fire Brigade | Mapping & Visualisation | >>>
    • Indigo | Field Operations | >>>
    • Department of Housing, Local Government and Heritage | Spatial Analysis and Decision Support | >>>
    • Northern Ireland Water | Digital Twin | >>>
    • Galway County Council | Community Engagement | >>>
    • Northern Ireland Water | Sustainablility | >>>
  • Customer Success Awards 2022
    • Department of Housing, Local Government and Heritage | Mapping & Visualisation | >>>
    • Actavo | Field Mobility & Monitoring | >>>
    • South Dublin County Council & Dún Laoghaire Rathdown County Council | Data Collection & Management | >>>
    • Fibrus | Design & Planning | >>>
    • Ordnance Survey Ireland | Decision Support & Analytics | >>>
    • Inland Fisheries Ireland | Community Engagement | >>>
  • Customer Success Awards 2021
    • Waterford County Council | 3D GIS | >>>
    • Actavo | Data Collection & Management | >>>
    • KSN Energy | Field Operations | >>>
    • Ordnance Survey Ireland | Mapping & Visualisation | >>>
    • Donegal County Council | Community Engagement | >>>
    • Northern Ireland Water | Spatial Analysis & Data Science | >>>
  • Customer Success Awards 2020
    • AIRO (All Island Research Observatory)  | Mapping & Visualisation | >>>
    • Department of Housing, Planning & Local Government | Data Management | >>>
    • Indigo (formerly 4Site) | Field Mobility | >>>
    • Dublin Airport | Monitoring | >>>
    • KN Circet | Design & Planning | >>>
    • Education Authority Northern Ireland | Decision Support | >>>
    • Donegal County Council | Community Engagement | >>>
    • Gas Networks Ireland | Sharing & Collaboration | >>>
Our Customer Spotlight Series

2023 Awards Nominees

Below you will find the nominees for each of our six award categories as described above. The standout successes that were recognised on the night are highlighted in bold and underlined.

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CSA 2023 StoryMap