What is the difference between standard and subscription based services?
Standard services are available at no cost to ArcGIS users for internal and external noncommercial use.
Subscription based services require the purchase of an annual subscription and can be used internally or externally and for commercial purposes.
Some standard services have a usage limitation. These types of standard services offer a subscription version for users who want to increase the usage limit. For example, the standard World Geocoding service has a 1,000-address batch geocoding limit per user, per year. For those users who need to batch geocode more addresses, a subscription service with a 25,000-address batch geocoding limit is available.
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What is the cost of subscription based services?
Pricing for an annual subscription varies depending on the product you are using
to connect to the service (ArcGIS Desktop or ArcGIS Server) and is
calculated on a per-user or user-equivalent basis.
Contact ESRI Ireland for full pricing details here
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What software do I need to access ArcGIS Online services?
To connect to ArcGIS Online services, you will need ArcGIS Desktop (ArcInfo, ArcEditor, ArcView, or ArcGIS Explorer), ArcGIS Server or ArcGIS Web Mapping.
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Can I get a local copy of the data used in the ArcGIS Online map services?
Yes, you can get a local version of the ArcGIS Online map services. ArcGIS Data Appliance provides much of the same data and is delivered on a preconfigured network storage device that connects to your existing network.
DataDoors for ArcGIS is another option. Through this application, you can place an online order for most of the raster data available in ArcGIS Online, then download it locally to your desktop or have it shipped to you.
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Are Bing Maps free to ArcGIS users?
Yes. ArcGIS users have direct access to Bing Maps through the Internet.
ArcGIS Desktop 9.3.1 and 10 (ArcInfo, ArcEditor, ArcView, and ArcGIS Desktop extensions), ArcGIS Engine (ArcGIS Engine Developer Kit and ArcGIS Engine Runtime), ArcGIS Explorer, and ArcPad 10 users can access Bing Maps at no additional cost for internal use.
ArcGIS Server 9.3.1 users have access to a built-in, free 90-day evaluation of Bing Maps that can be leveraged with the .NET ADF and the ArcGIS Web Mapping for Flex, JavaScript, and Silverlight. After the evaluation period, users can purchase an annual subscription. Annual subscriptions are sold in blocks of 100,000 transactions.
ArcGIS Server 10 users have free access to Bing Maps for internal use with a limit of 2 million transactions per 4 cores, per year. Commercial use of Bing Maps requires the purchase of an annual subscription.
ArcGIS Web Mapping users who do not also have an ArcGIS Server license must purchase a subscription for Bing Maps for internal and external use.
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What happens to my Bing Maps access if my ArcGIS Desktop software maintenance has expired?
Free access is provided to users who are current on maintenance. You must renew your maintenance for your ArcGIS Desktop license to receive continued free access, or you can purchase an annual subscription to Bing Maps by contacting the
ESRI Ireland Office.
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How is a Bing Maps transaction defined?
It depends on the transaction type.
- Eight 256 x 256 map tiles = 1 map transaction
- Eight 128 x 128 map tiles = 1 map transaction (mobile device)
- Eight 64 x 64 map tiles = 1 map transaction (mobile device)
- One geocode = 1 transaction
- One local search = 1 transaction
- One point-to-point route = at least 4 transactions (1 map, 2 geocodes, 1 route)
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I have ArcGIS Explorer. How can I access Bing Maps?
If you have enabled Bing Maps for use in ArcGIS Desktop 9.3.1, ArcGIS Explorer will use the same license when installed on the same machine. Please note that you need to have the latest release of ArcGIS Explorer to use Bing Maps.
If you are using ArcGIS Explorer independently, then you must license Bing Maps separately. At this time, separate Bing Maps licenses are not yet available for stand-alone ArcGIS Explorer use.
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What ArcGIS Server APIs can consume Bing Maps?
The following APIs can consume Bing Maps map tiles:
ArcGIS API for Flex, ArcGIS API for Silverlight, and ArcGIS API for JavaScript, the ArcGIS Server Web ADF for the Microsoft .NET Framework and the ArcGIS Server 10 Web ADF for Java.
The ArcGIS JavaScript Extension for Microsoft Bing Maps can also be used to serve GIS datasets as overlays to the Bing Maps map control.
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What specific map data is available with Bing Maps?
Bing Maps are composed of three map services: roads, orthographic aerial and satellite imagery, and hybrid (imagery overlaid with roads and labels). Bird's-eye imagery is not included. You can preview the three
map services.
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Are Bing Maps geocoding and routing services available to ArcGIS users?
All the
ArcGIS Web Mapping APIs support Bing Maps geocoding. Additionally, Bing Maps routing is supported in the ArcGIS API for Microsoft Silverlight/WPF.
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Will ArcGIS Explorer be able to view ArcGIS Online Bing Maps in 3D?
Yes, ArcGIS Explorer will render the 2D Bing Maps map tiles in 3D on the fly.
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How can I get access to Pictometry's bird's-eye imagery in ArcGIS?
You can add Pictometry's bird's-eye imagery by using the ArcGIS plug-in and extensions sold by
Pictometry.
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What is a layer package?
A layer package (.lpk) is a file format you can create in ArcGIS Desktop 9.3.1 and 10 for easy sharing in ArcGIS Online. When you save a map layer, you can choose to include its source data and other intrinsic properties, such as thumbnail, extent, and spatial reference, as part of a layer package. Layer packages allow you to publish your layers in a format that can be easily uploaded and downloaded in ArcGIS Online. When other users want to use these layer packages in their ArcGIS applications, ArcGIS Online unpackages them and opens them in the appropriate ArcGIS application, for example, ArcGIS Desktop 9.3.1 and 10, or ArcGIS Explorer latest release.
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Can layer packages be viewed in the ArcGIS Online Sharing application or used in Web maps created with ArcGIS Online Sharing?
No, you cannot view a layer package uploaded to the ArcGIS Online Sharing application (other than the thumbnail view) or use it in a Web map that you created with ArcGIS Online Sharing. Layer packages are uploaded and shared to ArcGIS Online, then downloaded and opened with ArcGIS Desktop 9.3.1 or ArcGIS Explorer latest release. ArcGIS Desktop 9.3.1 is currently the only way to create layer packages.
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Can search engines such as Google or Bing find items uploaded to ArcGIS Online Sharing?
Items that are uploaded and shared as "public" are automatically indexed by popular search engines and can be discovered by common search methods, since every item has an associated URL.
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Do I have to create an ESRI Global Account, or can I use the ArcGIS Online Sharing application anonymously?
ArcGIS users can freely use ArcGIS Online Sharing anonymously without creating an ESRI Global Account to find and use public content. However, if you register for an account, you can also create and join groups, upload items, and save ArcGIS Online Web maps you created with ArcGIS Online Sharing.
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What qualifies as batch geocoding?
Batch geocoding means that you are storing the results of your request locally, so you can use them again. With the standard, no-cost
World Geocoding service, you can store up to 1,000 requests per year, and you have unlimited use of single geocodes (that are not stored) for internal or noncommercial external use. Programmatically serialising single geocode requests in order to save addresses for later use is not permitted.
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I need to batch geocode more than 1,000 addresses. What service should I use?
If you need to batch geocode more than 1,000 addresses,
you can purchase an annual subscription for the
World Geocoding service. This will provide you with blocks of 25,000 batch geocodes per subscription per year and unlimited single geocodes, and it allows you to use this service for external, commercial use.
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Does the World Routing service support languages other than English?
The standard no-cost and subscription-based services provide multilanguage support for routing directions. The following languages are supported:
- Danish
- Dutch
- French
- German
- Italian
- Norwegian
- Portuguese
- Spanish
- Swedish
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What are examples of commercial use?
Commercial use refers to any use that generates income or is used to promote the generation of income. Examples include:
- A public facing for-fee Web application
- An organization that uses a map on site that sells product or generates revenue through advertising.
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