Disaster Response

Organisations around the world use Esri GIS software during the four phases of disaster management: mitigation, preparedness, response, and recovery. GIS enables these organisations to minimise the impact of disasters on lives and property. They use GIS for readiness, effective response coordination, and comprehensive situational awareness.


Before aid agencies can help people in a crisis, their first need is for information. Where are the people in greatest need? Where are the relief resources? Who is doing what already? MapAction delivers this vital information in mapped form, from information gathered at the disaster scene. MapAction is the only non-governmental organisation (NGO) with a capacity to deploy a fully trained and equipped humanitarian mapping and information management team anywhere in the world, often within a few hours of an alert. Esri have supported MapAction for several years through the donation of software, the use of our training rooms at weekends occasionally and some marketing support.