About Esri Ireland
Our business is built on the belief that knowing where things happen matters. We are a software and services organisation specialising in the application of geographic information systems or “GIS”. GIS is based on the simple principle of attaching a location to every piece of data. We help customers record where things happen and analyse why, to give business insight on which to make better decisions.
Since 2002 we have partnered with both the public and private sector in Ireland to help them understand the impact of geography on their business. We employ 45 people locally in Dublin and Belfast and are part of the Esri Global Network. Esri Ireland is wholly owned subsidiary of Esri UK.
As the Esri representative in Ireland we are focussed on the ArcGIS Platform, and its associated software components, as being the GIS technology of choice for any organisation seeking to integrate geospatial information into their business processes and workflows.
As a supplier of professional services to our customers we focus on customer success through the efficient and effective application of geospatial information ensuring that the combination of our products and services deliver value to our customers.
Having a direct relationship with Esri Inc combined with the local knowledge, expertise and experience of implementing the same, differentiates us from other GI-related businesses in Ireland.
Our Customer Engagement Policy
Our local professional services business is founded on the simple principle that when you are successful we are successful. Our professional services team is committed to helping our clients succeed through a combination of three “value” factors; proactive customer engagement, unique knowledge & expertise and market leading global & local experience.
In all of our client engagements we seek agreements and relationships that are mutually beneficial; we practice effective listening to ensure that we understand the needs of our customers; and we consistently find ways to leverage individual differences to create a whole that is greater than the sum of the parts. Within each of these three key areas (Engagement, Knowledge & Experience) we also adopt a policy of continuous improvement and best practice so as to always increase the value of our professional services to our customers.